All of the orders you place on our website are handled by Paypal, we do not process or hold any of your financial details. Paypal’s website is fully secure and any information you exchange is encrypted. Paypal uses all of the same security features that you would expect from any large financial institution and in 2015 it processed 4.9 billion payments. So yes, ordering from our site is safe.
When you find the product you want, simply click the ‘Add To Cart button’. Now simply click the ‘View Cart button’ and Proceed To Checkout. You will need to add some contact details, select the method of payment and finish by clicking the ‘Place Order button’. Job done.
When an order is completed, an email will be sent to you which contains an attached VAT invoice. If you do not receive this within one hour, please contact us on 01483 522 225. When placing the order, make sure you have added your email address.
All goods sent will have a tracking number. This should be emailed to you when the delivery is processed so you should be able to see where you product is at every step of the way. If you have any issues tracking, or need further advice, please call us on 01483 522 225.
All of our products are vigorously quality control tested before they are shipped. In the unlikely event your product has a fault, please contact us on 01483 522 225 to discuss return options. Once the part is returned, it will be re tested and a replacement shipped within 24 hours.
All products come with a 12 month manufacturers warranty.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.